Returns Policy for Short-Term Rental Inc
At Short-Term Rental Inc, we strive to provide a seamless experience for our guests. Our returns policy ensures fairness and clarity for cancellations and refunds on short-term rental bookings. Below is an overview of our policy:
Cancellation and Refunds
Full refund 5 days prior to arrival.
Guest-initiated Cancellations.
Guests are responsible for adhering to the cancellation policy when canceling their reservation.
Refunds are processed as per the applicable policy.
Host-initiated Cancellations
In the rare event of a cancellation initiated by the host, Short-Term Rental Inc will provide full assistance in securing an alternative accommodation or process a full refund.
How Refunds Are Processed
Refunds are typically processed within 3-5 business days through the original payment method.
Please note that processing time might vary based on the payment provider.
Exceptional Circumstances
In cases of documented emergencies or unavoidable circumstances (e.g., natural disasters, severe illness), guests may contact Short-Term Rental Inc for review and possible exceptions to the standard policy.
Change in Booking Dates
Changes to booking dates are subject to the chosen cancellation policy and must adhere to the respective terms.
Additional Fees
Any service fees or taxes are non-refundable, unless stated otherwise in the policy or as required by local regulations.
Contact Information
For further inquiries or to request a cancellation or refund, please contact our support team at info@stayatsnowfall.com.
Note: The above policy is subject to change or updates based on market conditions and company decisions.